In early 1980s three friends saw the growing demand for engineering and office automation products in Dubai and thus began the story of Graphic International Centre LLC.(GIC). GIC was founded with the simple idea of bringing the best products and brands from all over the globe to UAE and what started with products like large copiers, printers, drawing boards and architectural drawing tools soon shifted to technology led innovative. GIC’s vision to stay ahead of market trends and consumer needs soon led them to identify and harness the latent potential of office equipment and information technology products.
Building on the traditional values of serving customers with exemplary service while aiding global partner brands in the region, GIC has made a unique niche for itself in the Middle East. With offices in Dubai, Abu Dhabi, Sharjah, and Qatar, GIC is one of the leading solution providers in the region, dealing with a range of products and services – large format printers, document solutions, wide format printers, office automation products, art & crafts products, communication and presentation devices, reprographics service, to name a few.
The strategic location in UAE lends GIC an operational advantage to work in the Middle East region as the preferred partner to Ricoh, Mutoh, OKI, Fellowes and over 30 other global brands for between 5 to 30 years. GIC was recognized and certified by Ricoh as the first ‘Ricoh strategic Partner’ in the Middle East region in the year 2015 and we have continued to remain a Strategic Partner for three consecutive years since then. GIC was awarded the 2017 Ricoh International Office Automation diploma, for its technological excellence and satisfaction of customers. GIC is in a Joint Venture Partnership with Kala Finishing Systems (France), since its inception in 2003.
GIC’s traditional model of being the sole distributor for high quality brands gets its strength from a seasoned and talented sales and service force who are dedicated to providing solutions as well as after-sale support. The exemplary service staff enables GIC to be efficient as a single supplier for all client requirements and provide them the best in class customer service.
Bring the best products, services and business solutions to our customer’s doorsteps through exemplary customer service.
Constantly innovate and discover new methods of identifying and delivering the Right products, services and solutions that best fit our customers’ evolving requirements.
We, at Graphic International Centre LLC, are committed to enhancing and sustaining customer satisfaction. This commitment is an integral part of the company’s values and system and is practiced by all our employees.
We shall achieve this by continuously adapting and adopting better products, services, systems and processes that meet quality, statutory, regulatory and ‘best practices’ standards and thereby foster good partnerships with our stakeholders.